Terms and conditions for online orders

  1. TERMS AND CONDITIONS FOR WEBSITE ORDERS


    Carriage charge is calculated on the nett order value before VAT.


    The discounted carriage charges are for orders placed via the Certikin website and are not applicable for orders placed by telephone or email. For these orders, our usual carriage charges will apply, see https://www.certikin.co.uk/en_gb/delivery-policy/


    Our website carriage charges are based on delivery to a single UK mainland address. For deliveries offshore (Northern Ireland, Isle of Man and Channel Islands) a surcharge may apply, details of which will be confirmed by our team once your order has been placed.


    Please note that Certikin are unable to ship goods direct to Southern Ireland for UK registered accounts. Should you have customers in this country, goods will need to be delivered to your UK account address for you to then arrange the forwarding of these goods at your own expense.


    If you require a specific delivery date, please state this in the comments when ordering. We will endeavour to deliver on your preferred date. However, this cannot be guaranteed due to factors beyond our reasonable control. If a date is not selected, your order will be dispatched via the most efficient method (not next day carrier).


    The delivery charge above applies to standard delivery services only. If you require a timed delivery, a surcharge will apply.


    If a delivery cannot take place due to nobody being available to sign for the goods, redelivery charges may apply.


    All deliveries are curb side delivery only.


    For orders including hazardous chemicals a charge of £13.50 will be added by our team once your order has been placed. Consignments that include hazardous goods might be split by the carrier and as a result cannot be guaranteed for next day delivery.


    Whilst Certikin will endeavour to do its utmost to secure the delivery of goods at the required time the company cannot be held responsible for the performance of the carrier. Where possible we advise that the delivery of goods is secured prior to the commencement of work on site.


    Certikin International Limited terms and conditions for the supply of goods and/or services apply, as updated from time to time, which are available on our website here: https://www.certikin.co.uk/en_gb/terms-and-conditions-certikin/