Cookie policy

  1. What is a cookie?

    Cookies or data storage and retrieval devices are files sent by a website to users’ browsers that are automatically stored on their devices so that the website is able to check users’ previous browsing habits and “recognise them”. Cookies are able to remember other kinds of personal information, such as a user’s password so that it does not have to be entered each time a website is visited, or user preferences as regards the configuration of a website (language, screen resolution, amongst others).

    Cookies are essential for the Internet to work properly, as well as having many advantages in the provision of interactive services as they make browsing and using the website easier. Cookies cannot harm your devices, and while they are enabled they help identify and solve errors.

    In short, a cookie is simply a set of data about browsing habits that is stored on a user’s device and that websites detect and recognise so that they are able to “remember” that user’s browsing habits. Please note that not all cookies imply a processing of personal data and, in the event of processing of such data, we will carry the processing according to our Privacy Policy. More information about the cookies used on the website is provided below.

    This website uses own and third party cookies, with the aim of improving the browsing experience of its users.

    The following applications are used to obtain this information.

    Further information on the cookies used on the website is given below. This website uses its own and third party cookies, with the aim of improving the browsing experience of its users.

    The following technologies are used to obtain this information.

  2. Types of cookies

    Strictly necessary cookies

    These are technical cookies which are necessary for the website to run properly and cannot be disabled on our systems. Generally, these are only set in response to actions taken by you that amount to a request for services, such as setting your privacy preferences, logging in or completing forms.

    Name Provider Purpose Expiry Type
    CookieConsent Cookiebot Stores the user's cookie consent state for the current domain. 1 year HTTP
    form_key www.certikin.co.uk Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. Session HTTP
    mage-banners-cache-storage www.certikin.co.uk This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. 1 day HTML
    mage-banners-cache-timeout www.certikin.co.uk This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML
    mage-cache-sessid www.certikin.co.uk This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTTP
    mage-cache-storage www.certikin.co.uk This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTML
    mage-cache-storage-section-invalidation www.certikin.co.uk This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTML
    mage-cache-timeout www.certikin.co.uk This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML
    mage-messages www.certikin.co.uk Necessary for the functionality of the website's chat-box function. 1 day HTTP
    mage-translation-file-version www.certikin.co.uk Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. Persistent HTML
    mage-translation-storage www.certikin.co.uk Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. Persistent HTML
    PHPSESSID www.certikin.co.uk Preserves user session state across page requests. 1 day HTTP
    product_data_storage www.certikin.co.uk Determines which products the user has viewed, allowing the website to promote related products. 1 day HTML
    recently_compared_product www.certikin.co.uk Necessary for the compare-products function on the website. 1 day HTML
    X-Magento-Vary www.certikin.co.uk This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. 1 day HTTP

    Analytical/Performance cookies

    These cookies allow us to count visits and sources of traffic, so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and how visitors move through the site, thus ensuring better user service. If you do not allow these cookies, we will not know when you have visited our site.

    Name Provider Purpose Expiry Type
    _ga www.certikin.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
    _gat www.certikin.co.uk Used by Google Analytics to throttle request rate. 1 day HTTP
    _gid www.certikin.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP
    _hjAbsoluteSessionInProgress Hotjar This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. 1 day HTTP
    _hjFirstSeen Hotjar This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. 1 day HTTP
    _hjid [x2] Hotjar Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 year HTTP
    _hjTLDTest Hotjar Detects the SEO-ranking for the current website. This service is part of a third-party statistics and analysis service. Session HTTP
    _hjIncludedInPageviewSample Hotjar Determines if the user's navigation should be registered in a certain statistical place holder. 1 day HTTP
    _hjIncludedInSessionSample Hotjar Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. 1 day HTTP
    _hjRecordingLastActivity Hotjar Used in context with the website’s user feedback functionality. Determines whether the user has been shown feedback messages. Session HTML
    hjViewportId Hotjar Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Session HTML
    recently_compared_product_previous www.certikin.co.uk Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. 1 day HTML
    recently_viewed_product www.certikin.co.uk Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. 1 day HTML
    recently_viewed_product_previous www.certikin.co.uk Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. 1 day HTML

    Advertising cookies

    These cookies allow us to count visits and traffic, so that we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and how visitors move through the site, thus ensuring a better service to the user. If you do not allow these cookies, we will not know when you have visited our website.

    Name Provider Purpose Expiry Type
    all www.certikin.co.uk Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. Persistent HTTP
    used www.certikin.co.uk Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. Persistent HTTP

    Analytical/Performance cookies

    These cookies collect information about your behaviour by observing your browsing habits (i.e. the websites you visit), which allows us to profile and therefore display ads based on your interests to make them attractive to you according to your preferences.

    Name Provider Purpose Expiry Type
    section_data_ids www.certikin.co.uk Used in context with the shopping cart functionality. Remembers any wish-list products and visitor credentials when checking out. 1 day HTTP
  3. Cookies settings

    You can set up the acceptance or rejection of cookies through the cookie Consent Management Platform on this policy, through your browser and also through the websites of those third parties that install cookies on your device.

    Disabling cookies through the cookie set up platform

    You may give or revoke your consent regarding the type of cookies used, through the cookie Consent Management Platform which can be accessed via the link below.

    CLICK HERE TO RENEW OR CHANGE YOUR COOKIE CONSENT

    Disabling cookies through your web browser

    All internet browsers allow users to restrict the behaviour of a cookie or even disable cookies by modifying the browser settings or options. The steps to do this are different for each browser. Specific instructions can be found in the help menu of your browser.

    Depending on the browser used, the user can enable any of the following options to limit the scope of the cookies installed or the way they are executed:

    • The private browsing option so that browser history, website passwords, cookies and other information about the websites visited are not stored.
    • The “do not track” feature, whereby the browser requests that websites visited do not track your browsing habits, for example to display advertising that may be of interest to you on the websites you visit.

    Please note that if you disable these aforementioned cookies we cannot know what you like or dislike about our pages and it will be difficult for us to improve your user experience on this website.

  4. Further information and exercising your rights

    Without prejudice to the offered possibilities of setting up cookies, as well as the different mechanisms for managing said cookies available in this policy, if you have any questions regarding the processing of your personal data or you wish to exercise your rights, please check our Privacy Policy for further information.